Privacy Policy — Stolarkomerc

Last updated: January 2026

This policy explains what personal data Stolarkomerc d.o.o. collects through this website, why we collect it, and the rights you have over it.

1. Who We Are

Stolarkomerc d.o.o., Donja Vidovska bb, 77230 Velika Kladuša, Bosnia and Herzegovina, is the data controller responsible for the personal data you share with us through this website. For any questions about this policy or your data, contact us at sales@stolarkomerc.com or +387 37 723-222.

2. What We Collect

When you fill out the contact form, request a quote or book a showroom appointment, we collect the information you provide, which may include:

Your name and company name
Email address and phone number
Project details, such as room type, materials or budget range
Your preferred appointment date and time

We do not collect payment details through this website, and we do not knowingly collect any special categories of personal data.

3. How We Use It

To respond to your enquiry and prepare a quote or project proposal
To schedule and confirm showroom visits and appointments
To contact you about an order or an ongoing project
To keep basic business records of our client communication

4. Legal Basis for Processing

We process your data based on the consent you give when you submit a form on this website, and, where applicable, to take steps you request prior to entering into a contract with us (for example, preparing a quote).

5. How We Share Your Data

We do not sell or rent your personal data. It is only shared with service providers that support our operations — such as our website hosting and email providers — and only to the extent necessary for them to provide that service. We do not transfer your data outside of these operational purposes.

6. Data Retention

We keep your data only for as long as necessary to handle your enquiry or, if it leads to an order, for the duration of our business relationship plus any period required by applicable accounting and tax law.

7. Cookies

This website does not use advertising or analytics cookies. Any cookies set are strictly necessary for the site to function correctly.

8. Your Rights

You may ask us at any time to:

Access the personal data we hold about you
Correct inaccurate or incomplete data
Delete your data, where we are not required to keep it
Withdraw your consent to being contacted in the future

To exercise any of these rights, email sales@stolarkomerc.com. We will respond within a reasonable time.

9. Children's Privacy

Our website and services are directed at businesses and adults. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices. The date at the top of this page shows when it was last revised.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at sales@stolarkomerc.com or +387 37 723-222, or by post at Donja Vidovska bb, 77230 Velika Kladuša, Bosnia and Herzegovina.